Zendesk · JSON-LD Context
Zendesk Context

JSON-LD context defining the semantic vocabulary for Zendesk from Zendesk.
0 Classes 5 Properties 7 Namespaces
View Context View on GitHub
Namespaces

zendesk: https://developer.zendesk.com/api-reference/ticketing/
schema: https://schema.org/
dcterms: http://purl.org/dc/terms/
xsd: http://www.w3.org/2001/XMLSchema#
foaf: http://xmlns.com/foaf/0.1/
vcard: http://www.w3.org/2006/vcard/ns#
org: http://www.w3.org/ns/org#
Properties

Property	Type	Container
Ticket
User
Organization
Comment
SatisfactionRating
JSON-LD Document

{
  "@context": {
    "@version": 1.1,
    "zendesk": "https://developer.zendesk.com/api-reference/ticketing/",
    "schema": "https://schema.org/",
    "dcterms": "http://purl.org/dc/terms/",
    "xsd": "http://www.w3.org/2001/XMLSchema#",
    "foaf": "http://xmlns.com/foaf/0.1/",
    "vcard": "http://www.w3.org/2006/vcard/ns#",
    "org": "http://www.w3.org/ns/org#",

    "Ticket": {
      "@id": "zendesk:tickets/tickets/#ticket",
      "@context": {
        "id": {
          "@id": "dcterms:identifier",
          "@type": "xsd:integer"
        },
        "url": {
          "@id": "schema:url",
          "@type": "@id"
        },
        "externalId": {
          "@id": "zendesk:tickets/tickets/#external_id",
          "@type": "xsd:string"
        },
        "type": {
          "@id": "dcterms:type",
          "@type": "xsd:string"
        },
        "subject": {
          "@id": "dcterms:title",
          "@type": "xsd:string"
        },
        "description": {
          "@id": "dcterms:description",
          "@type": "xsd:string"
        },
        "priority": {
          "@id": "zendesk:tickets/tickets/#priority",
          "@type": "xsd:string"
        },
        "status": {
          "@id": "zendesk:tickets/tickets/#status",
          "@type": "xsd:string"
        },
        "requesterId": {
          "@id": "zendesk:tickets/tickets/#requester_id",
          "@type": "xsd:integer"
        },
        "submitterId": {
          "@id": "zendesk:tickets/tickets/#submitter_id",
          "@type": "xsd:integer"
        },
        "assigneeId": {
          "@id": "zendesk:tickets/tickets/#assignee_id",
          "@type": "xsd:integer"
        },
        "organizationId": {
          "@id": "zendesk:tickets/tickets/#organization_id",
          "@type": "xsd:integer"
        },
        "groupId": {
          "@id": "zendesk:tickets/tickets/#group_id",
          "@type": "xsd:integer"
        },
        "tags": {
          "@id": "zendesk:tickets/tickets/#tags",
          "@container": "@set"
        },
        "dueAt": {
          "@id": "zendesk:tickets/tickets/#due_at",
          "@type": "xsd:dateTime"
        },
        "brandId": {
          "@id": "zendesk:tickets/tickets/#brand_id",
          "@type": "xsd:integer"
        },
        "ticketFormId": {
          "@id": "zendesk:tickets/tickets/#ticket_form_id",
          "@type": "xsd:integer"
        },
        "createdAt": {
          "@id": "dcterms:created",
          "@type": "xsd:dateTime"
        },
        "updatedAt": {
          "@id": "dcterms:modified",
          "@type": "xsd:dateTime"
        }
      }
    },

    "User": {
      "@id": "zendesk:users/users/#user",
      "@context": {
        "id": {
          "@id": "dcterms:identifier",
          "@type": "xsd:integer"
        },
        "url": {
          "@id": "schema:url",
          "@type": "@id"
        },
        "name": {
          "@id": "foaf:name",
          "@type": "xsd:string"
        },
        "email": {
          "@id": "foaf:mbox",
          "@type": "xsd:string"
        },
        "phone": {
          "@id": "vcard:tel",
          "@type": "xsd:string"
        },
        "role": {
          "@id": "zendesk:users/users/#role",
          "@type": "xsd:string"
        },
        "organizationId": {
          "@id": "zendesk:users/users/#organization_id",
          "@type": "xsd:integer"
        },
        "externalId": {
          "@id": "zendesk:users/users/#external_id",
          "@type": "xsd:string"
        },
        "alias": {
          "@id": "zendesk:users/users/#alias",
          "@type": "xsd:string"
        },
        "verified": {
          "@id": "zendesk:users/users/#verified",
          "@type": "xsd:boolean"
        },
        "active": {
          "@id": "zendesk:users/users/#active",
          "@type": "xsd:boolean"
        },
        "suspended": {
          "@id": "zendesk:users/users/#suspended",
          "@type": "xsd:boolean"
        },
        "tags": {
          "@id": "zendesk:users/users/#tags",
          "@container": "@set"
        },
        "locale": {
          "@id": "zendesk:users/users/#locale",
          "@type": "xsd:string"
        },
        "timeZone": {
          "@id": "zendesk:users/users/#time_zone",
          "@type": "xsd:string"
        },
        "signature": {
          "@id": "zendesk:users/users/#signature",
          "@type": "xsd:string"
        },
        "details": {
          "@id": "zendesk:users/users/#details",
          "@type": "xsd:string"
        },
        "notes": {
          "@id": "zendesk:users/users/#notes",
          "@type": "xsd:string"
        },
        "lastLoginAt": {
          "@id": "zendesk:users/users/#last_login_at",
          "@type": "xsd:dateTime"
        },
        "createdAt": {
          "@id": "dcterms:created",
          "@type": "xsd:dateTime"
        },
        "updatedAt": {
          "@id": "dcterms:modified",
          "@type": "xsd:dateTime"
        }
      }
    },

    "Organization": {
      "@id": "zendesk:organizations/organizations/#organization",
      "@context": {
        "id": {
          "@id": "dcterms:identifier",
          "@type": "xsd:integer"
        },
        "url": {
          "@id": "schema:url",
          "@type": "@id"
        },
        "name": {
          "@id": "org:name",
          "@type": "xsd:string"
        },
        "details": {
          "@id": "zendesk:organizations/organizations/#details",
          "@type": "xsd:string"
        },
        "notes": {
          "@id": "zendesk:organizations/organizations/#notes",
          "@type": "xsd:string"
        },
        "domainNames": {
          "@id": "zendesk:organizations/organizations/#domain_names",
          "@container": "@set"
        },
        "groupId": {
          "@id": "zendesk:organizations/organizations/#group_id",
          "@type": "xsd:integer"
        },
        "sharedTickets": {
          "@id": "zendesk:organizations/organizations/#shared_tickets",
          "@type": "xsd:boolean"
        },
        "sharedComments": {
          "@id": "zendesk:organizations/organizations/#shared_comments",
          "@type": "xsd:boolean"
        },
        "externalId": {
          "@id": "zendesk:organizations/organizations/#external_id",
          "@type": "xsd:string"
        },
        "tags": {
          "@id": "zendesk:organizations/organizations/#tags",
          "@container": "@set"
        },
        "createdAt": {
          "@id": "dcterms:created",
          "@type": "xsd:dateTime"
        },
        "updatedAt": {
          "@id": "dcterms:modified",
          "@type": "xsd:dateTime"
        }
      }
    },

    "Comment": {
      "@id": "zendesk:tickets/ticket_comments/#comment",
      "@context": {
        "id": {
          "@id": "dcterms:identifier",
          "@type": "xsd:integer"
        },
        "body": {
          "@id": "schema:text",
          "@type": "xsd:string"
        },
        "htmlBody": {
          "@id": "zendesk:tickets/ticket_comments/#html_body",
          "@type": "xsd:string"
        },
        "public": {
          "@id": "zendesk:tickets/ticket_comments/#public",
          "@type": "xsd:boolean"
        },
        "authorId": {
          "@id": "dcterms:creator",
          "@type": "xsd:integer"
        },
        "createdAt": {
          "@id": "dcterms:created",
          "@type": "xsd:dateTime"
        }
      }
    },

    "SatisfactionRating": {
      "@id": "zendesk:tickets/satisfaction_ratings/#satisfaction_rating",
      "@context": {
        "id": {
          "@id": "dcterms:identifier",
          "@type": "xsd:integer"
        },
        "score": {
          "@id": "schema:ratingValue",
          "@type": "xsd:string"
        },
        "comment": {
          "@id": "schema:reviewBody",
          "@type": "xsd:string"
        },
        "ticketId": {
          "@id": "zendesk:tickets/satisfaction_ratings/#ticket_id",
          "@type": "xsd:integer"
        },
        "requesterId": {
          "@id": "zendesk:tickets/satisfaction_ratings/#requester_id",
          "@type": "xsd:integer"
        },
        "assigneeId": {
          "@id": "zendesk:tickets/satisfaction_ratings/#assignee_id",
          "@type": "xsd:integer"
        },
        "createdAt": {
          "@id": "dcterms:created",
          "@type": "xsd:dateTime"
        },
        "updatedAt": {
          "@id": "dcterms:modified",
          "@type": "xsd:dateTime"
        }
      }
    }
  }
}