ServiceNow · JSON-LD Context
Servicenow Context
JSON-LD context defining the semantic vocabulary for Servicenow from ServiceNow.
7 Classes
8 Properties
5 Namespaces
Namespaces
snow:
https://www.servicenow.com/ns/
schema:
https://schema.org/
xsd:
http://www.w3.org/2001/XMLSchema#
dcterms:
http://purl.org/dc/terms/
itsm:
https://www.servicenow.com/ns/itsm/
Classes
sys_id
sys_created_by
sys_updated_by
sys_mod_count
sys_class_name
sys_domain
active
Properties
| Property | Type | Container |
|---|---|---|
| Incident | ||
| ChangeRequest | ||
| ConfigurationItem | ||
| User | ||
| CatalogRequest | ||
| KnowledgeArticle | ||
| sys_created_on | dateTime | |
| sys_updated_on | dateTime |
JSON-LD Document
{
"@context": {
"@version": 1.1,
"snow": "https://www.servicenow.com/ns/",
"schema": "https://schema.org/",
"xsd": "http://www.w3.org/2001/XMLSchema#",
"dcterms": "http://purl.org/dc/terms/",
"itsm": "https://www.servicenow.com/ns/itsm/",
"Incident": {
"@id": "itsm:Incident",
"@context": {
"number": "itsm:ticketNumber",
"short_description": "schema:name",
"description": "schema:description",
"state": "itsm:state",
"priority": "itsm:priority",
"severity": "itsm:severity",
"impact": "itsm:impact",
"urgency": "itsm:urgency",
"category": "schema:category",
"subcategory": "itsm:subcategory",
"caller_id": {
"@id": "schema:creator",
"@type": "@id"
},
"assigned_to": {
"@id": "itsm:assignedTo",
"@type": "@id"
},
"assignment_group": {
"@id": "itsm:assignmentGroup",
"@type": "@id"
},
"cmdb_ci": {
"@id": "itsm:affectedItem",
"@type": "@id"
},
"business_service": {
"@id": "itsm:businessService",
"@type": "@id"
},
"opened_at": {
"@id": "dcterms:created",
"@type": "xsd:dateTime"
},
"resolved_at": {
"@id": "itsm:resolvedAt",
"@type": "xsd:dateTime"
},
"closed_at": {
"@id": "itsm:closedAt",
"@type": "xsd:dateTime"
},
"active": "snow:isActive",
"made_sla": "itsm:metSla"
}
},
"ChangeRequest": {
"@id": "itsm:ChangeRequest",
"@context": {
"number": "itsm:ticketNumber",
"short_description": "schema:name",
"description": "schema:description",
"type": "itsm:changeType",
"state": "itsm:state",
"priority": "itsm:priority",
"risk": "itsm:riskLevel",
"impact": "itsm:impact",
"category": "schema:category",
"assigned_to": {
"@id": "itsm:assignedTo",
"@type": "@id"
},
"assignment_group": {
"@id": "itsm:assignmentGroup",
"@type": "@id"
},
"requested_by": {
"@id": "itsm:requestedBy",
"@type": "@id"
},
"cmdb_ci": {
"@id": "itsm:affectedItem",
"@type": "@id"
},
"start_date": {
"@id": "itsm:plannedStart",
"@type": "xsd:dateTime"
},
"end_date": {
"@id": "itsm:plannedEnd",
"@type": "xsd:dateTime"
},
"opened_at": {
"@id": "dcterms:created",
"@type": "xsd:dateTime"
},
"closed_at": {
"@id": "itsm:closedAt",
"@type": "xsd:dateTime"
},
"approval": "itsm:approvalStatus",
"justification": "itsm:justification",
"implementation_plan": "itsm:implementationPlan",
"backout_plan": "itsm:backoutPlan",
"test_plan": "itsm:testPlan"
}
},
"ConfigurationItem": {
"@id": "itsm:ConfigurationItem",
"@context": {
"name": "schema:name",
"short_description": "schema:description",
"sys_class_name": "itsm:ciClass",
"category": "schema:category",
"operational_status": "itsm:operationalStatus",
"install_status": "itsm:installStatus",
"serial_number": "schema:serialNumber",
"ip_address": "snow:ipAddress",
"fqdn": "snow:fqdn",
"os": "snow:operatingSystem",
"os_version": "snow:operatingSystemVersion",
"manufacturer": {
"@id": "schema:manufacturer",
"@type": "@id"
},
"model_id": {
"@id": "schema:model",
"@type": "@id"
},
"location": {
"@id": "schema:location",
"@type": "@id"
},
"company": {
"@id": "schema:provider",
"@type": "@id"
},
"assigned_to": {
"@id": "itsm:assignedTo",
"@type": "@id"
},
"managed_by": {
"@id": "itsm:managedBy",
"@type": "@id"
},
"owned_by": {
"@id": "schema:owns",
"@type": "@id"
},
"discovery_source": "itsm:discoverySource",
"first_discovered": {
"@id": "itsm:firstDiscovered",
"@type": "xsd:dateTime"
},
"last_discovered": {
"@id": "itsm:lastDiscovered",
"@type": "xsd:dateTime"
}
}
},
"User": {
"@id": "schema:Person",
"@context": {
"user_name": "snow:userName",
"first_name": "schema:givenName",
"last_name": "schema:familyName",
"name": "schema:name",
"email": "schema:email",
"phone": "schema:telephone",
"mobile_phone": "schema:telephone",
"title": "schema:jobTitle",
"employee_number": "schema:identifier",
"department": {
"@id": "schema:department",
"@type": "@id"
},
"company": {
"@id": "schema:worksFor",
"@type": "@id"
},
"manager": {
"@id": "snow:reportsTo",
"@type": "@id"
},
"location": {
"@id": "schema:workLocation",
"@type": "@id"
},
"time_zone": "snow:timeZone",
"active": "snow:isActive",
"vip": "snow:isVip",
"photo": {
"@id": "schema:image",
"@type": "@id"
},
"last_login_time": {
"@id": "snow:lastLoginTime",
"@type": "xsd:dateTime"
}
}
},
"CatalogRequest": {
"@id": "itsm:CatalogRequest",
"@context": {
"number": "itsm:ticketNumber",
"request_state": "itsm:state",
"requested_for": {
"@id": "itsm:requestedFor",
"@type": "@id"
},
"opened_by": {
"@id": "schema:creator",
"@type": "@id"
},
"opened_at": {
"@id": "dcterms:created",
"@type": "xsd:dateTime"
},
"price": "schema:price",
"approval": "itsm:approvalStatus",
"requested_items": {
"@id": "itsm:requestedItems",
"@container": "@set"
}
}
},
"KnowledgeArticle": {
"@id": "schema:Article",
"@context": {
"short_description": "schema:headline",
"text": "schema:articleBody",
"topic": "schema:about",
"category": "schema:articleSection",
"author": {
"@id": "schema:author",
"@type": "@id"
},
"kb_knowledge_base": {
"@id": "schema:isPartOf",
"@type": "@id"
},
"published": {
"@id": "schema:datePublished",
"@type": "xsd:dateTime"
},
"sys_updated_on": {
"@id": "dcterms:modified",
"@type": "xsd:dateTime"
},
"view_count": "schema:interactionCount"
}
},
"sys_id": "schema:identifier",
"sys_created_on": {
"@id": "dcterms:created",
"@type": "xsd:dateTime"
},
"sys_updated_on": {
"@id": "dcterms:modified",
"@type": "xsd:dateTime"
},
"sys_created_by": "dcterms:creator",
"sys_updated_by": "snow:modifiedBy",
"sys_mod_count": "snow:modificationCount",
"sys_class_name": "snow:className",
"sys_domain": "snow:domain",
"active": "snow:isActive"
}
}