Assembled · JSON-LD Context

Assembled Context

JSON-LD context defining the semantic vocabulary for Assembled from Assembled.

0 Classes 6 Properties 3 Namespaces
View Context View on GitHub

Namespaces

assembled: https://api.assembledhq.com/v0/
schema: https://schema.org/
xsd: http://www.w3.org/2001/XMLSchema#

Properties

Property Type Container
Person
Activity
AgentState
Forecast
Conversation
AssistResponse

JSON-LD Document

Raw ↑
{
  "@context": {
    "@version": 1.1,
    "@vocab": "https://schema.org/",
    "assembled": "https://api.assembledhq.com/v0/",
    "schema": "https://schema.org/",
    "xsd": "http://www.w3.org/2001/XMLSchema#",

    "Person": {
      "@id": "assembled:Person",
      "@context": {
        "id": { "@id": "assembled:Person/id", "@type": "xsd:string" },
        "email": { "@id": "schema:email" },
        "name": { "@id": "schema:name" },
        "first_name": { "@id": "schema:givenName" },
        "last_name": { "@id": "schema:familyName" },
        "role_id": { "@id": "assembled:Person/role" },
        "channels": { "@id": "assembled:Person/channels", "@container": "@set" },
        "team_ids": { "@id": "assembled:Person/teams", "@container": "@set" },
        "skill_ids": { "@id": "assembled:Person/skills", "@container": "@set" },
        "site_id": { "@id": "assembled:Person/site" },
        "active": { "@id": "assembled:Person/active", "@type": "xsd:boolean" }
      }
    },

    "Activity": {
      "@id": "assembled:Activity",
      "@context": {
        "id": { "@id": "assembled:Activity/id", "@type": "xsd:string" },
        "agent_id": { "@id": "assembled:Activity/agent" },
        "activity_type_id": { "@id": "assembled:Activity/type" },
        "start_time": { "@id": "schema:startTime", "@type": "xsd:dateTime" },
        "end_time": { "@id": "schema:endTime", "@type": "xsd:dateTime" },
        "queue_ids": { "@id": "assembled:Activity/queues", "@container": "@set" },
        "site_id": { "@id": "assembled:Activity/site" }
      }
    },

    "AgentState": {
      "@id": "assembled:AgentState",
      "@context": {
        "id": { "@id": "assembled:AgentState/id", "@type": "xsd:string" },
        "agent_id": { "@id": "assembled:AgentState/agent" },
        "state": { "@id": "assembled:AgentState/state" },
        "sub_state": { "@id": "assembled:AgentState/subState" },
        "start_time": { "@id": "schema:startTime", "@type": "xsd:dateTime" },
        "end_time": { "@id": "schema:endTime", "@type": "xsd:dateTime" },
        "source": { "@id": "assembled:AgentState/source" }
      }
    },

    "Forecast": {
      "@id": "assembled:Forecast",
      "@context": {
        "id": { "@id": "assembled:Forecast/id", "@type": "xsd:string" },
        "queue_id": { "@id": "assembled:Forecast/queue" },
        "channel": { "@id": "assembled:Forecast/channel" },
        "interval_minutes": { "@id": "assembled:Forecast/intervalMinutes", "@type": "xsd:integer" },
        "volume": { "@id": "assembled:Forecast/volume", "@type": "xsd:double" },
        "aht_seconds": { "@id": "assembled:Forecast/ahtSeconds", "@type": "xsd:double" },
        "required_agents": { "@id": "assembled:Forecast/requiredAgents", "@type": "xsd:double" }
      }
    },

    "Conversation": {
      "@id": "assembled:Conversation",
      "@context": {
        "external_id": { "@id": "assembled:Conversation/externalId" },
        "channel": { "@id": "assembled:Conversation/channel" },
        "queue_id": { "@id": "assembled:Conversation/queue" },
        "assigned_agent_id": { "@id": "assembled:Conversation/assignedAgent" },
        "customer_id": { "@id": "assembled:Conversation/customer" },
        "started_at": { "@id": "schema:startTime", "@type": "xsd:dateTime" },
        "ended_at": { "@id": "schema:endTime", "@type": "xsd:dateTime" },
        "handle_time_seconds": { "@id": "assembled:Conversation/handleTimeSeconds", "@type": "xsd:double" },
        "csat_score": { "@id": "assembled:Conversation/csatScore", "@type": "xsd:double" }
      }
    },

    "AssistResponse": {
      "@id": "assembled:AssistResponse",
      "@context": {
        "id": { "@id": "assembled:AssistResponse/id" },
        "conversation_id": { "@id": "assembled:AssistResponse/conversation" },
        "channel": { "@id": "assembled:AssistResponse/channel" },
        "body": { "@id": "schema:text" },
        "confidence": { "@id": "assembled:AssistResponse/confidence", "@type": "xsd:double" },
        "model": { "@id": "assembled:AssistResponse/model" },
        "cited_article_ids": { "@id": "assembled:AssistResponse/citedArticles", "@container": "@set" }
      }
    }
  }
}